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How to use the mobile app

The QSign Mobile mobile application, which is available for Android and iOS operating systems, is used to sign documents in the mobile device environment or to authorize signing invoked in the QSign desktop application or in another supported application.

Login to the application

In case you are logged in the QSign Mobile application, enter your PIN or use your fingerprint to unlock it. Otherwise, follow the steps below to sign in first.

01

Open the QSign Mobile application on your mobile device.

Press "Login".

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02

Enter your account E-mail and Password and press "Login".

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03

If you are launching QSign Mobile for the first time, set a PIN to unlock the application. You also need to reset your PIN if you haven't used the app in a long time and you've been automatically logged out for security reasons.

You can also use a fingerprint to unlock the application. You can turn this option on in the app settings.

Enter your PIN (at least 5 digits). Then enter this PIN again to verify.

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04

After logging in, you are on the tab "Documents".

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Link-up the device

If you do not have the QSign Mobile application linked to your account on your device, or if you have unlinked from this device, follow these steps.

01

Log in to your account on a computer or other mobile device.

Go to "Profile" and click on the "Security Settings" tab.

Click on "Linking" menu item on the left side of the screen and follow the instructions on this page.

Enter "Device name" for its identification.

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02

Open the QSign Mobile application on the device you want to link-up and press "Link-up". If the "Login" button appears, it means that this device is already linked to (possibly another) account. In this case, log in and select "Unlink Device" in the settings.

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03

Aim the device's main camera at QR code displayed on the "Linking" page (see first step).

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04

Enter displayed code (eg the number "802811" in the picture) in the field "One-time code" on the "Linking" page (see first step) and press "Save".

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05

Press "Finish linking" on the mobile device.

You can then sign documents on this device.

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Signing the document

01

Go to the „Documents“ tab.

Press red button with „plus“ icon.

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02

You will get to the list of your documents.

Select a document you want to sign.

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03

The document is added to the list of documents on the "Documents" tab.

Open the document by clicking on the appropriate line.

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04

The status of a document you have not yet signed will be "Not Signed By Me". You can view the document itself by pressing "View" at the top right of the screen..

On the document screen below the "Sign" button, you can select another signing certificate than the default one in the settings. Tap on the certificate name and select from the displayed list. To view the details of the selected certificate, tap the icon to the right of the certificate name.

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05

If the "Sign" button shows "€", it means that you must first purchase a signing service subscription to use the signing feature. After pressing "Sign", a list with a selection of the offered services will be displayed. Select one of them and click "Buy". Wait for the successful purchase message and press "OK".

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06

After activating the service (it may take a while), return to signing the document, the "Sign" button will no longer have a "€" sign.

Press "Sign".

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07

An OTP code (One Time Password) is generated. Press to copy it to the clipboard.

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08

On the next screen, enter this code in the appropriate field and press "Authorize".

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09

The document is signed and the status of the document changes to "Signed by me".

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10

The signed document in the list on the "Documents" tab will be marked with a changed icon.

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